Privacy Policy
What information is collected about website users?
To access and use the website, users do not need to register on the platform. However, when users contact ELS Solutions via email or the address provided on the website, their personal data is collected. The purpose of collecting this personal data is to provide a more appropriate response service.
Users may update the information they have provided at any time by sending an email or letter to the address indicated on the website, expressing this intention.
The operations of providing personal data are duly protected. All information is encrypted and managed with the most advanced security tools.
The user’s personal data, collected through any access method, is provided exclusively and expressly by the user, except in the aforementioned provisions; however, it will only be collected and processed with the user’s free consent.
Data collection may be carried out by our website or by pages administered by ELS Solutions, at the time of filling out forms or registering for contacts or sending questions.
By completing any of the aforementioned forms, the user expressly and clearly demonstrates their agreement and consent to the collection and processing of their data by ELS Solutions.
User data will only be collected when necessary, such as providing services or information for specific purposes, and will be carried out in accordance with current technical protections and data legislation.
At no time will data be collected without the user’s permission, or by any means that could invalidate consent.
Which entity is responsible for collecting the information?
ELS Solutions is solely responsible for the collection of personal data carried out on the ELS Solutions website.
What are cookies and how does ELS Solutions use them?
To provide a more personalized service that meets the needs of our readers, ELS Solutions uses cookies to collect and store information. A cookie is a small information file that is sent from the ELS Solutions website server to the reader’s browser and stored on their computer. These cookies will only be used by ELS Solutions and their use is limited to the following purposes:
To allow ELS Solutions to know who the user is and, in this way, provide a better, safer and more personalized service;
To estimate the levels of service usage. Each user has an individual cookie, thus guaranteeing the privacy and security of the data. The presentation of statistical data is done in an aggregated and not individual way, not allowing the identification of the reader. In this way, it is possible to evaluate the performance of the ELS Solutions website from a perspective of constant updating and improvement, so that it can satisfy the tastes and needs of the user.
How is the information collected used?
The information collected will only be used for the following purposes:
To provide, through any means, including email or equivalent electronic means of communication, information and advertising communications relating to the activity of ELS Solutions, medicines, advice and news about ELS Solutions, and also the sending of requested ELS Solutions “Merchandising” products, always and in any case, in compliance with applicable legal rules and restrictions;
To compile statistics that allow us to understand how ELS Solutions can improve the level of services it provides and, in this way, more effectively meet the expectations of users;
To increase the level of personalization of services so that they are tailored, as much as possible, to the tastes and preferences of users.
ELS Solutions will not sell, rent, share or offer the data provided by its readers, except in the situations provided for in this privacy policy.
If the user does not wish to receive advertising information and communications, regardless of the means of communication used for this purpose, they may communicate their decision, free of charge, through the contact methods indicated below to exercise their rights.
What security procedures does the ELS Solutions website have in place to guarantee users the protection of their data against unauthorized access, alteration, or destruction?
ELS Solutions takes all necessary and legally required precautions to ensure the protection of information collected from its readers through the ELS Solutions website. These precautions guarantee the online and offline security of this information.
What rights does a user of the ELS Solutions website have?
Users of the ELS Solutions website have all the rights expressly provided for in Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation, hereinafter referred to as “GDPR”). Users may exercise their rights of access, rectification, erasure and objection to the processing of their personal data with ELS SOLUTIONS GDIA – UNIPESSOAL LDA, in the following ways:
In writing to: Rua dos Ciprestes, 48 Piso 2, 2765-623 Estoril, Portugal;
By telephone: +351 925 505 313;
By email: info@elssolutions.pt
The consent given by the user for the collection and processing of data is freely revocable at any time, without this meaning that the revocation has retroactive effects on acts already performed by ELS Solutions based on the data subject’s consent.
Sensitive Data
Sensitive data, such as ethnicity, religion, and genetics, will not be collected or requested through forms on our pages. ELS Solutions will only collect this data in cases expressly necessary and provided for in the aforementioned legislation, informing the user about this collection, how it will be processed, and its purpose.
Purpose
All data provided by our users is used solely for the purpose of providing services and improving performance, in order to enhance the targeted delivery of our content.
Notwithstanding the foregoing, data is also collected to send news or information about services we offer, provided the user consents, through the collection of information via different platforms.
Newsletter
We use newsletters to send our users updated information or information produced by ELS Solutions. In addition, users may receive recommendations for upcoming events and user feedback on our activities on specific dates. The data collected through any user interactions is shared with the newsletter only for the purpose described above, in order to comply with the laws to which ELS Solutions is subject.
User Consent
The user freely and voluntarily consents to the collection and storage of their data for the period necessary to fulfill the established purpose.
The user affirms that they have not been coerced or induced to agree to the ELS Solutions Privacy and Security Policy.
Similarly, the user agrees to browse and use the content published and made available by ELS Solutions appropriately, acting in good faith and maintaining a dignified and respectful conduct, without making discriminatory comments on any topic, and committing to not causing any damage to the digital pages or to ELS Solutions itself.
Data Breach
ELS Solutions is not responsible for content accessed through any hyperlink that leads the user to navigate outside the domain https://els-solutions.com, whenever such hyperlinks are the responsibility of third parties.
ELS Solutions uses various technical and organizational measures to protect users’ personal information.
Violation, or attempted violation, of databases obtained by ELS Solutions will result in the immediate legal liability of the offender(s).
Data Retention Period
The collected data is processed for the period strictly necessary to achieve the specific purpose of each processing. Data will be retained until the user legally takes the necessary steps or requests the deletion/cancellation of their information from ELS Solutions.
Data storage will continue even after the purpose has been fulfilled when there is a legal provision or regulatory provision that prevents deletion or anonymization.
The anonymization of data performed by our pages is a way to maintain the security of the data collected from our users after the purpose of collection has been fulfilled.
Other issues you should be aware of regarding ELS Solutions' privacy policy.
Links
The ELS Solutions website contains links to other websites. ELS Solutions is not responsible for the privacy policies of those websites. Users of the ELS Solutions website are advised to consult the privacy policies of other websites when accessing them. This text refers only to the privacy policy applicable to the ELS Solutions website.
Authorization for Diverse Uses
If ELS Solutions intends to use its users’ data for purposes other than those for which it received initial authorization from the users, it will request new authorization from the users for that specific use.
National Data Protection Commission
The personal data collected is integrated into a database that is duly registered with the National Data Protection Commission (CNPD) and complies with Portuguese and European legislation on the processing of personal data.
For the purposes of the GDPR, the website user declares that they have read and expressly consent to the content set forth in this privacy policy.
Final Considerations
It is important to inform you that we take all precautions to protect our users’ data, but data breaches can still occur. ELS Solutions, through its digital platforms, is not responsible for any incident involving personal data that occurs due to situations beyond our control, such as the user’s sole fault or cyberattacks.
ELS Solutions will inform the legally responsible authorities of any incident that causes damage to users’ personal data.
ELS Solutions reserves the right to change its Privacy and Security Policy and Terms and Conditions described on this page, so we advise you to visit this website frequently. We consider that users are aware of these policies when browsing https://els-solutions.com.